At G3 Visas & Passports, Inc., we take pride in providing our clients the highest level of customer service in the industry. In addition to our world-class standard service, we also offer our clients the option of our exclusive Concierge Level Service.

G3's Standard Service includes:

• Expert visa and passport consultants and embassy liaisons.
• No call center; every call during business hours is answered by an experienced staff member.
• Personal Identifying Information protection that exceeds State Department guidelines.
• An email confirming receipt of your request.
• Thorough review of your application and supporting documents.
• Immediate updates if there are any difficulties or delays.
• Return delivery via the FedEx service of your choice.
• An email confirming completion of your job, providing the tracking number for your FedEx return.

G3's Concierge Level Service adds the following benefits:

• Dedicated Concierge Level Staff handling your visa request.
• Visa application correction and creation service.
• Creation of FedEx airbills for shipment to G3. (Shipping fees will apply.)
• Phone call confirmation of package receipt in G3's office.
• For requests including more than one visa or passport service, confirmation of completion of each stage of the job.
• Phone call confirmation of job completion.
• Upgrade to FedEx Priority Overnight return delivery.
• Phone call confirmation of return delivery details.
• Emergency Concierge Services and Lost Passport Support.
• Dedicated Concierge email and emergency page number.